We collect information connected to shopping and support
This can include details you provide, order information, device data, and website interaction data.
Privacy Policy
Privacy explained with clarity and care
This Privacy Policy explains how Lulliva may collect, use, share, retain, and protect personal information when you browse our website, shop for maternity and baby-care products, place an order, subscribe to email, or ask us for support.
Last Updated
August 24, 2026.
Scope
Website visits, shopping, orders, email, and support.
Support
Privacy questions can be raised through our support team.
We use information to operate the store and serve customers
Examples include processing orders, providing support, improving the website, and sending requested communications.
Service providers may receive information needed to perform services
Examples can include website, payment, analytics, delivery, communication, security, and customer-support providers.
Privacy choices depend on your request and applicable law
You may be able to request access, correction, deletion, or other privacy actions where applicable.
Contact, checkout, and support information
This can include your name, email address, phone number, billing or shipping details, order information, and information you choose to include in a customer-support message.
Order and transaction-related information
We may process details connected to products selected, order status, discounts, delivery, returns, exchanges, and transaction records needed to manage the shopping relationship.
Device and browsing information
Website technologies may generate information such as device type, browser information, IP address, pages viewed, referral information, timestamps, and interactions with site features.
Email subscription and support history
If you subscribe or contact us, we may retain information needed to manage your subscription preferences, provide support, and maintain a record of the conversation.
How We Use Information
Personal information supports the shopping experience you request
We use information for legitimate business purposes connected to operating Lulliva, serving customers, maintaining security, and improving how the website works.
Orders, Payments & Delivery
Order information moves only where the transaction requires it
Completing an order may require information to pass through service providers that support checkout, payment processing, fraud prevention, order administration, delivery, and customer support.
How Information May Be Shared
Service providers receive only the context needed for their role
We may share personal information with service providers and other parties when necessary to operate the website, process transactions, provide support, comply with law, or protect Lulliva and its customers.
Your Privacy Choices
Your available rights depend on your location and applicable law
Depending on the law that applies to you, you may be able to make certain requests about personal information. We may need information from you to verify a request before acting on it.
You may be able to ask whether we process personal information about you and request access to certain information.
You may be able to request correction of inaccurate personal information, subject to applicable law.
You may be able to request deletion of certain personal information, subject to legal and operational exceptions.
You can manage email preferences using the options provided in communications or by contacting support.
Cookies & Similar Technologies
Website technologies help the store function and improve
Lulliva and service providers may use cookies, pixels, local storage, or similar technologies to support essential website functions, remember preferences, understand website performance, and help protect the shopping experience.
Security & Retention
We use reasonable safeguards and retain data only as needed
No online service can promise absolute security. Lulliva uses reasonable administrative, technical, and organizational measures designed to protect personal information appropriate to the nature of the data and the services involved.
Children’s privacy
Lulliva sells maternity and baby-care products, but the website is intended for adults making shopping decisions. We do not knowingly intend to collect personal information directly from children through ordinary store use.
Email subscriptions and promotional communications
If you subscribe by email, we may use your email address and related subscription information to manage the subscription and send communications consistent with your choices.
A successful email subscription also makes the store’s automatic 15% sitewide subscriber discount available without a discount code.
Third-party websites and social platforms
Lulliva may reference or link to external services, including social-media platforms. Their privacy practices are governed by their own policies, and Lulliva does not control those practices simply because an external service is linked from our website.
Legal disclosures and business changes
Personal information may be disclosed when required by applicable law, legal process, or a valid governmental request, or when reasonably necessary to protect rights, safety, security, or prevent fraud.
Information may also be part of a business transaction or organizational change where permitted by law, subject to appropriate protections.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the website, services, legal requirements, or privacy practices. The current version will be identified by the updated date shown on the page.
How to make a privacy request
You can contact Lulliva with a privacy question or request. We may ask for information reasonably needed to verify the request, identify the relevant records, or confirm your authority to act for another person where applicable.
Store Service Context
Privacy sits alongside clear order and support policies
Lulliva’s store policies remain straightforward while privacy information is handled according to this policy and applicable law.
Customer support is available around the clock for product, order, delivery, return, exchange, and privacy questions.
Shipping is included on all Lulliva products.
The stated order delivery time is 3–5 calendar days.
Returns and exchanges are free within 30 days.
Questions About Privacy?
Send your privacy question to the Lulliva support team
For privacy questions, access or correction requests, deletion requests, communication preferences, or questions about information connected to an order or support conversation, contact Lulliva.