Shipping Policy

Simple shipping with clear expectations

This Shipping Policy explains Lulliva’s current shipping commitments for maternity, feeding, changing, bath, grooming, monitoring, soothing, sleep, and other mom-and-baby essentials.

Free Shipping Shipping is included on every product.
3–5 Calendar Days The stated order delivery time.
24/7 Support Help is available for shipping and order questions.
Delivered parcel resting neatly by a home entrance
Shipping Cost

Free shipping applies across the Lulliva assortment

No separate shipping charge is added for products covered by this store policy.

Delivery

3–5 calendar days

This is the stated total order delivery time.

Support

Available 24/7

Ask for help when you have a shipping or order question.

After Delivery

Free returns and exchanges within 30 days

The store’s 30-day return and exchange policy remains available after delivery.

01

Shipping is free on all products

Lulliva provides free shipping across its product assortment, including maternity support, pregnancy relaxation, pumping, bottles, feeding accessories, changing, bath, grooming, monitoring, soothing, and baby sleep essentials.

02

The stated delivery time is 3–5 calendar days

The store’s stated order delivery time is 3–5 calendar days. This policy does not divide that total into separate processing, dispatch, or transit promises.

03

Shipping questions are supported 24/7

Lulliva customer support is available around the clock for order, shipping, delivery, tracking, return, and exchange questions.

04

Delivery questions can be reviewed with your order details

If you need help understanding the status of an order, provide the information available to you so the support team can review the question in the context of that order.

05

Returns and exchanges are separate post-delivery options

Lulliva offers free returns and exchanges within 30 days. This Shipping Policy does not add extra return eligibility rules, packaging requirements, refund timelines, or exchange shipment timings beyond the store’s stated policies.

Delivery Window

One clear timeframe from order to delivery

Lulliva communicates a single 3–5 calendar-day delivery window rather than presenting separate time estimates that could make the policy harder to interpret.

Policy Start

Your order enters the Lulliva delivery commitment

Once an order is successfully placed, the store’s stated total delivery timeframe is the 3–5 calendar-day window.

During the Window

Keep order information available if you need support

If you have a question about your order while it is in progress, Lulliva support is available 24/7.

After Delivery

30-day return and exchange flexibility remains available

Free returns and exchanges are available within 30 days under the store’s stated policy.

Smiling pregnant woman sitting on a bed while gently holding her baby bump, with her face clearly visible

Maternity Orders

The same free-shipping policy applies to maternity comfort

Maternity Support & Comfort and Pregnancy Sleep & Relaxation products are covered by the same storewide free-shipping commitment and 3–5 calendar-day delivery timeframe.

Shipping Cost Free shipping applies to maternity products.
Delivery Time The stated delivery time remains 3–5 calendar days.
Order Help 24/7 support is available for shipping and delivery questions.
After Delivery Free returns and exchanges are available within 30 days.

Feeding & Pumping Orders

Feeding essentials follow the same storewide shipping policy

Breast pumps, pumping accessories, baby bottles, bottle cleaning and preparation, baby tableware, and feeding accessories are covered by the same free-shipping and delivery commitments.

Pumping Breast pumps and accessories ship under the storewide policy.
Bottles Baby bottles and bottle-preparation products receive free shipping.
Tableware Baby tableware and feeding accessories are covered as well.
Delivery The stated delivery timeframe remains 3–5 calendar days.
Smiling mother bottle feeding her baby beside a supportive partner, with her face clearly visible
Parents gently changing their baby's diaper during an everyday care routine

Changing & Travel Orders

Diaper and travel essentials receive the same shipping treatment

Diapers, changing supplies, diaper organization, and travel products are included in Lulliva’s free-shipping policy and stated 3–5 calendar-day delivery window.

Changing Supplies Covered by the storewide free-shipping policy.
Organization Diaper organization and travel products are included.
Order Questions 24/7 support is available if you need shipping help.
Returns Free returns and exchanges remain available within 30 days.

Bath, Grooming & Baby Care

Baby-care essentials stay within one consistent shipping policy

Baby Bath Essentials, Baby Grooming, Baby Health & Monitoring, Teething & Soothing, and Baby Sleep Essentials are all covered by the same free-shipping commitment.

Bath & Grooming Included in storewide free shipping.
Health & Monitoring Covered by the same 3–5 calendar-day delivery policy.
Soothing & Sleep Teething, soothing, and baby sleep essentials are included.
Support Shipping and order help remains available 24/7.
Baby enjoying a gentle bath in a small tub

What This Policy States

The promises Lulliva makes clearly

  • Free shipping applies to all products.
  • The stated order delivery time is 3–5 calendar days.
  • Customer support is available 24/7.
  • Free returns and exchanges are available within 30 days.

What This Policy Does Not Add

No hidden timing or return conditions are invented here

  • No separate processing-time promise is added.
  • No separate dispatch-time promise is added.
  • No shipping-geography promise is added beyond the information shown on the store.
  • No refund timing, packaging rule, return-condition rule, or exchange-shipment timing is added.
How much does shipping cost?

Shipping is free on all Lulliva products.

How long does delivery take?

The stated order delivery time is 3–5 calendar days.

Does the 3–5 day window include separate processing and transit estimates?

No separate processing or transit timing is stated here. Lulliva communicates one total 3–5 calendar-day delivery window.

What if I need help with an order during delivery?

Lulliva customer support is available 24/7 for order, shipping, delivery, and tracking questions.

What happens if I want to return or exchange something after delivery?

Free returns and exchanges are available within 30 days under the store’s stated policy.

Do subscriber or promotional discounts change the shipping policy?

No separate shipping charge is introduced by this policy. Email subscribers receive an automatic 15% sitewide discount after successful subscription, and selected promotional products receive an automatic 20% discount, with no code required.

Shipping Policy Summary

The practical commitments behind every Lulliva order

The policy is designed to stay easy to read: clear shipping cost, clear delivery timing, accessible support, and post-delivery flexibility.

Free Shipping

Shipping is included across the complete Lulliva assortment.

3–5 Calendar Days

The stated total order delivery time is 3–5 calendar days.

24/7 Support

Help is available around the clock for shipping and order questions.

Free 30-Day Returns

Returns and exchanges are free within 30 days.

Lulliva Shipping Desk

Need help understanding the shipping policy for your order?

Lulliva support is available 24/7 for questions about shipping, delivery, tracking, returns, exchanges, or the products included in your order.

Lulliva  •  145 Harris Henrietta Rd, Forest City NC 28043, United States
support@lulliva.mom  •  +1 (252) 555-0100
Ask the Shipping Desk